Frequently Asked Questions
Everything you need to know about your Maria.B. Designs experience.
How do I determine the correct size for my order?
We provide a detailed size guide on every product page. Since our designs vary between contemporary and traditional cuts, we recommend measuring your bust, waist, and hips to compare against our specific garment dimensions.
What is your international shipping policy?
Maria.B. Designs ships worldwide. International delivery typically takes 7-10 business days. Please note that customs duties and taxes may apply depending on your country's regulations and are the responsibility of the customer.
Can I return or exchange an item?
Yes, we accept returns and exchanges on unworn items with original tags within 14 days of delivery. Please note that customized or 'made-to-order' couture pieces are final sale and cannot be returned.
How should I care for my Maria.B. garments?
Due to the delicate nature of our embroideries and hand-embellishments, we strictly recommend dry cleaning only for all formal and semi-formal wear to maintain the fabric integrity and beadwork.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For domestic orders within specific regions, Cash on Delivery (COD) options may also be available at checkout.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website so you can monitor your shipment in real-time.